Tricentis incident

TestExecutionAPI degraded performance in us-east-1

Resolved after 2 hours 9 minutes, affecting US-EAST-1, on May 20, 2026.

resolved May 20, 2026, 06:04 PM UTC

✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

Started
May 20, 2026, 03:54 PM UTC
Resolved
May 20, 2026, 06:04 PM UTC
Duration
2h 9m
Detected by Pingoru
May 20, 2026, 03:54 PM UTC

Affected components

US-EAST-1

Update timeline

  1. investigating May 20, 2026, 03:54 PM UTC

    We are currently investigating the slowness of TestExecutionAPI. Our team is looking into the cause and will provide an update as soon as we have more information.

  2. monitoring May 20, 2026, 04:22 PM UTC

    We are currently monitoring the performance of TestExecutionAPI. A fix has been implemented, and processing pace has been restored to normal operating speed. Current processing values are back within expected ranges.

  3. resolved May 20, 2026, 06:04 PM UTC

    ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

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