Tricentis incident

TestExecutionAPI degraded performance in us-east-1

Minor Resolved View vendor source →

Tricentis experienced a minor incident on May 20, 2026 affecting US-EAST-1 | Region 1, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 06:04 PM UTC
Resolved
May 20, 2026, 06:04 PM UTC
Duration
—
Detected by Pingoru
May 20, 2026, 06:04 PM UTC

Affected components

US-EAST-1 | Region 1

Update timeline

  1. investigating May 20, 2026, 03:54 PM UTC

    Status: Investigating We are currently investigating the slowness of TestExecutionAPI. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components US-EAST-1 | Region 1 (Degraded performance)

  2. monitoring May 20, 2026, 04:22 PM UTC

    Status: Monitoring We are currently monitoring the performance of TestExecutionAPI. A fix has been implemented, and processing pace has been restored to normal operating speed. Current processing values are back within expected ranges. Affected components US-EAST-1 | Region 1 (Operational)

  3. resolved May 20, 2026, 06:04 PM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components US-EAST-1 | Region 1 (Operational)