Resolved after 7 days 7 hours, affecting AP-SOUTHEAST-2 and EU-WEST-3 and 1 more, on April 10, 2026.
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Affected components
Update timeline
- investigating Apr 10, 2026, 11:06 AM UTC
🔍 We are currently investigating reports of an issue with creating new agents. Our team is looking into the cause and will provide an update as soon as we have more information.
- identified Apr 10, 2026, 12:28 PM UTC
🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress. The issue is caused by too many AI Workspace Tools, as a short-term workaround, please remove unnecessary or unused tools. Tricentis AI team is working on long-term solution how to keep large number of tools in the AI Workspace.
- resolved Apr 17, 2026, 06:45 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
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