Tricentis Outage History
Tricentis is up right nowPingoru has recorded 97 incidents for Tricentis: 97 in the last 12 months and 30 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 15 | 415 of 720 (58%) |
| May 2026 | 11 | 455 of 744 (61%) |
| June 2026 | 12 | 376 of 720 (52%) |
| July 2026 | 17 | 268 of 744 (36%) |
| August 2026 | 5 | 82 of 744 (11%) |
| September 2026 | 14 | 281 of 720 (39%) |
| October 2026 | 4 | 25 of 592 (4%) |
Incidents, newest first
Minor April 8, 2026 Jira Synchronization Delays us-east-1 6h 32m US-EAST-1
Started Apr 08, 2026, 12:07 PM UTC· resolved Apr 08, 2026, 06:40 PM UTC
- identified Apr 08, 2026, 12:07 PM UTC
We are currently experiencing delays in Jira synchronization for some customers in us-east-1 region. Our team is actively working to resolve the issue and restore normal processing times. We will continue to provide updates as progress is made.
- monitoring Apr 08, 2026, 04:34 PM UTC
The issue causing delays in Jira synchronization has been resolved. Synchronization is now operating as expected. Our team continues to monitor the system closely to ensure ongoing stability. Thank you for your patience.
- resolved Apr 08, 2026, 06:40 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor March 30, 2026 Increase of 5xx response codes in eu-west-1 1h 4m EU-WEST-1
Started Mar 30, 2026, 11:13 AM UTC· resolved Mar 30, 2026, 12:17 PM UTC
- investigating Mar 30, 2026, 11:13 AM UTC
We are currently investigating increased 5xx response codes in eu-west-1. Our team is looking into the cause and will provide an update as soon as we have more information.
- monitoring Mar 30, 2026, 11:47 AM UTC
We have identified the root cause of the increased 5xx responses in eu-west-1 and applied a fix. The system is now stable, and we are closely monitoring the situation to ensure continued normal operation.
- resolved Mar 30, 2026, 12:17 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor March 25, 2026 Project Name Visibility Issue 1h 19m EU-WEST-1
Started Mar 25, 2026, 01:49 PM UTC· resolved Mar 25, 2026, 03:09 PM UTC
- investigating Mar 25, 2026, 01:49 PM UTC
We are currently investigating an issue where the selected project name displayed in the top-left corner of the qTest SaaS interface may be difficult or impossible to read. This issue is affecting the EU-WEST-1 region. Further updates will be provided as more information becomes available.
- identified Mar 25, 2026, 02:06 PM UTC
We have identified the issue where the selected project name displayed in the top-left corner of the qTest SaaS interface may be difficult or impossible to read. A fix is currently being applied. This issue affects the EU-WEST-1 region. We will provide further updates as progress continues.
- monitoring Mar 25, 2026, 02:39 PM UTC
We have identified and resolved the issue where the selected project name displayed in the top-left corner of the qTest SaaS interface was difficult or impossible to read. The fix has been applied, and the system is currently operating as expected. This issue affected the EU-WEST-1 region. Our team is continuing to monitor the situation to ensure ongoing stability.
- resolved Mar 25, 2026, 03:09 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor March 25, 2026 Tosca - reporting service degradation 10h 58m SAP: West Europe, Japan East, Canada Central, SAP: Europe and 4 more
Started Mar 25, 2026, 09:06 AM UTC· resolved Mar 25, 2026, 08:04 PM UTC
- investigating Mar 25, 2026, 09:06 AM UTC
🔍 We are currently investigating reports of an issue with reporting feature. Our team is looking into the cause and will provide an update as soon as we have more information.
- monitoring Mar 25, 2026, 03:49 PM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Mar 25, 2026, 08:04 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor March 24, 2026 Testim - Service Degradation 2h 29m US-WEST-2 | Testim
Started Mar 24, 2026, 10:55 AM UTC· resolved Mar 24, 2026, 01:24 PM UTC
- investigating Mar 24, 2026, 10:55 AM UTC
🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information.
- identified Mar 24, 2026, 12:00 PM UTC
🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.
- monitoring Mar 24, 2026, 12:00 PM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Mar 24, 2026, 01:24 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor March 23, 2026 Custom fields shows "no data" in us-west-2 2h 59m US-WEST-2
Started Mar 23, 2026, 05:32 PM UTC· resolved Mar 23, 2026, 08:31 PM UTC
- investigating Mar 23, 2026, 05:32 PM UTC
We are currently investigating reports of an issue of missing data in custom fields. Our team is looking into the cause and will provide an update as soon as we have more information.
- identified Mar 23, 2026, 06:34 PM UTC
We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.
- resolved Mar 23, 2026, 08:31 PM UTC
We have identified and reverted the changes that led to missing data in custom fields. The issue impacted a single customer and has been mitigated.
Minor March 13, 2026 Tosca - partial outage in SAP east us region 4h 36m SAP: East US
Started Mar 13, 2026, 10:36 AM UTC· resolved Mar 13, 2026, 03:12 PM UTC
- investigating Mar 13, 2026, 10:36 AM UTC
🔍 We are currently investigating reports of an issue where some functionality may not work as expected. Our team is looking into the cause and will provide an update as soon as we have more information.
- monitoring Mar 13, 2026, 12:54 PM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Mar 13, 2026, 03:12 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor March 12, 2026 Delayed qTest-Jira Integration in eu-west-1 1h 25m EU-WEST-1
Started Mar 12, 2026, 02:47 PM UTC· resolved Mar 12, 2026, 04:12 PM UTC
- investigating Mar 12, 2026, 02:47 PM UTC
We are currently investigating the delay between qTest and Jira synchronization in eu-west-1 region. The team is working to identify the root cause and will provide an update as soon as more information is available.
- monitoring Mar 12, 2026, 03:40 PM UTC
The root cause has been addressed and corrective changes have been implemented. The qTest–Jira integration is now stable, with the team continuing close monitoring.
- resolved Mar 12, 2026, 04:12 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor March 11, 2026 Neload web not showing performance metrics or run result 1d 17h EU, US-EAST-2
Started Mar 11, 2026, 10:12 PM UTC· resolved Mar 13, 2026, 03:17 PM UTC
- investigating Mar 11, 2026, 10:12 PM UTC
🔍 We are currently investigating reports of an issue with not showing the result in NeoLoad Web. Our team is looking into the cause and will provide an update as soon as we have more information.
- monitoring Mar 11, 2026, 10:21 PM UTC
A fix has been deployed and we are monitoring the system to confirm full recovery. Performance metrics and run results for runs executed during the incident window may be permanently unavailable.
- resolved Mar 13, 2026, 03:17 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor March 3, 2026 qTest Manager Unavailable in us-east-1 5h 18m US-EAST-1
Started Mar 03, 2026, 06:11 AM UTC· resolved Mar 03, 2026, 11:30 AM UTC
- monitoring Mar 03, 2026, 06:11 AM UTC
qTest Manager in us-east-1 is unavailable due to Kubernetes pods failing to start after a misconfigured deployment. The service was restored at ~06:47 UTC and is now in monitoring.
- resolved Mar 03, 2026, 11:30 AM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor February 25, 2026 qTest in eu-west-1 experiencing issues with creating test cases 4h 34m EU-WEST-1
Started Feb 25, 2026, 12:18 PM UTC· resolved Feb 25, 2026, 04:52 PM UTC
- identified Feb 25, 2026, 12:18 PM UTC
We have identified the issue preventing customers from creating test cases. Our engineering team is actively working to implement mitigation and restore full functionality as quickly as possible.
- monitoring Feb 25, 2026, 01:10 PM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Feb 25, 2026, 04:52 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor February 24, 2026 qTest API Service Disruption – US East 1 1h 33m US-EAST-1
Started Feb 24, 2026, 10:21 PM UTC· resolved Feb 24, 2026, 11:54 PM UTC
- investigating Feb 24, 2026, 10:21 PM UTC
The qTest application in the US East (N. Virginia) region (us-east-1) is currently experiencing a complete outage. Our engineering team is actively investigating the issue and working to restore full service as quickly as possible. Updates will be provided as soon as new information is available.
- monitoring Feb 24, 2026, 11:24 PM UTC
The qTest application in the US East (N. Virginia) region (us-east-1) has been restored. A fix has been implemented, and the service is currently operating normally. Our engineering team is closely monitoring the system to ensure continued stability. We will provide further updates if necessary.
- resolved Feb 24, 2026, 11:54 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor February 18, 2026 We are experiencing performance issues in us-west-2 region. 5h 10m US-WEST-2
Started Feb 18, 2026, 11:02 AM UTC· resolved Feb 18, 2026, 04:13 PM UTC
- investigating Feb 18, 2026, 11:02 AM UTC
We are actively investigating intermittent performance issues affecting the us-west-2 region. Our team is working to identify the root cause and will provide updates as more information becomes available.
- monitoring Feb 18, 2026, 11:52 AM UTC
Earlier, we experienced significant performance degradation across all qTest services in the us-west-2 region. This included elevated latency across all endpoints, intermittent unresponsiveness, and increased error rates affecting both Manager and satellite applications. The issue was mitigated, we are closely monitoring whole situation.
- resolved Feb 18, 2026, 12:00 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
- investigating Feb 18, 2026, 12:55 PM UTC
Following the earlier recovery in the us-west-2 region, we are again observing a rapid increase in database connections and renewed performance degradation. As a result, the incident has been reopened. We are actively investigating the recurring behavior and working to stabilize the region. Further updates will follow shortly.
- investigating Feb 18, 2026, 01:18 PM UTC
To protect the overall stability of the region, we have temporarily made the Launch application unavailable to customers. This measure is intended to prevent further impact while we continue investigating the root cause. We are actively working on stabilization and will provide further updates shortly.
- monitoring Feb 18, 2026, 03:08 PM UTC
A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Feb 18, 2026, 04:13 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor February 18, 2026 Degradation of Agentic Test Automation 3h 42m Australia East
Started Feb 18, 2026, 08:35 AM UTC· resolved Feb 18, 2026, 12:17 PM UTC
- investigating Feb 18, 2026, 08:35 AM UTC
🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information.
- identified Feb 18, 2026, 09:29 AM UTC
🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.
- resolved Feb 18, 2026, 12:17 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor February 16, 2026 qTest Scenario become partially unavailable in eu-west-1 1h 17m EU-WEST-1
Started Feb 16, 2026, 11:59 AM UTC· resolved Feb 16, 2026, 01:16 PM UTC
- identified Feb 16, 2026, 11:59 AM UTC
We are currently facing an issue with Scenario in eu-west-1 region which may cause application partially unavailable. Team has identified the cause and working on mitigation.
- resolved Feb 16, 2026, 01:16 PM UTC
✅ The issue with qTest Scenario has been resolved. Thank you for your patience.
Minor February 16, 2026 Intermittent API errors impacting platform requests. 2h 24m EU, US-EAST-2, US-EAST-1 | Grid, US-EAST-1 and 19 more
Started Feb 16, 2026, 07:23 AM UTC· resolved Feb 16, 2026, 09:47 AM UTC
- investigating Feb 16, 2026, 07:23 AM UTC
🔍 We are currently investigating reports of an issue. Our team is looking into the cause and will provide an update as soon as we have more information. • Users and agents may experience intermittent errors when making API calls to the platform. • Sporadic failures affecting API requests to the platform.
- monitoring Feb 16, 2026, 09:00 AM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Feb 16, 2026, 09:47 AM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor February 3, 2026 Test Design Page Displays Blank After Applying Filter 1h 8m US-EAST-1, EU-WEST-1
Started Feb 03, 2026, 10:41 AM UTC· resolved Feb 03, 2026, 11:49 AM UTC
- investigating Feb 03, 2026, 10:41 AM UTC
We are investigating an issue affecting qTest Manager in the following regions: • EU-West-1 • US-East-1 After applying a navigation tree filter in Test Design, the Test Design page may appear blank. In this state, standard actions such as creating Modules, Test Cases, accessing the Recycle Bin, or using filters may be unavailable. Our engineering team is actively working on identifying the root cause and a resolution. Further updates will be shared as they become available.
- monitoring Feb 03, 2026, 11:22 AM UTC
The issue affecting qTest Manager in the following regions has been mitigated: • EU-West-1 • US-East-1 Service functionality has been restored, and our teams are actively monitoring the situation to ensure stability. We will continue to observe the system closely and provide further updates if needed.
- resolved Feb 03, 2026, 11:49 AM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor February 3, 2026 Testim partial outage 2d 4h US-WEST-2 | Testim
Started Feb 03, 2026, 08:15 AM UTC· resolved Feb 05, 2026, 01:11 PM UTC
- investigating Feb 03, 2026, 08:15 AM UTC
🔍 We are currently investigating reports of various issues related to recent migration. Our team is looking into the cause and will provide an update as soon as we have more information.
- identified Feb 03, 2026, 05:55 PM UTC
We identified a network configuration issue in our infrastructure that resulted in elevated response times and intermittent service errors.
- monitoring Feb 03, 2026, 05:56 PM UTC
Our team has resolved the underlying cause, and all systems are now operating normally. We are actively monitoring to ensure continued stability.
- monitoring Feb 03, 2026, 05:58 PM UTC
Our team has resolved the underlying cause, and all systems are now operating normally. We are actively monitoring to ensure continued stability.
- identified Feb 04, 2026, 09:23 AM UTC
🛠️ We have identified some other issues and are working on a fix. We’ll continue to share updates as we make progress.
- monitoring Feb 04, 2026, 05:07 PM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Feb 05, 2026, 01:11 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor February 3, 2026 VisionAI Authentication issues 1h 21m Australia East, East US, UK South, West Europe
Started Feb 03, 2026, 06:49 AM UTC· resolved Feb 03, 2026, 08:11 AM UTC
- investigating Feb 03, 2026, 06:49 AM UTC
🔍 We are currently investigating reports of an issue with authentication in VisionAI. Our team is looking into the cause and will provide an update as soon as we have more information.
- monitoring Feb 03, 2026, 07:05 AM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Feb 03, 2026, 08:11 AM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Minor January 27, 2026 ATA features in Tosca Commander and Tosca Cloud are not functioning 1d 22h West Europe
Started Jan 27, 2026, 12:25 PM UTC· resolved Jan 29, 2026, 10:54 AM UTC
- investigating Jan 27, 2026, 12:25 PM UTC
ATA features in Tosca Commander and Tosca Cloud are not functioning for beta customers due to an issue with OpenAI models. The team is actively looking for a solution.
- identified Jan 27, 2026, 01:45 PM UTC
🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.
- monitoring Jan 27, 2026, 03:07 PM UTC
👀 A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Jan 29, 2026, 10:54 AM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.