Tricentis incident

Customers experience issues with Trial creation in us-east-2

Resolved after 2 hours 21 minutes, affecting US-EAST-2, on April 22, 2026.

investigating Apr 22, 2026, 01:50 PM UTC

We are currently investigating reports of an issue during Trial creation in us-east-2. Our team is looking into the cause and will provide an update as soon as we have more information.

Started
Apr 22, 2026, 01:50 PM UTC
Resolved
Apr 22, 2026, 04:11 PM UTC
Duration
2h 21m
Detected by Pingoru
Apr 22, 2026, 01:50 PM UTC

Affected components

US-EAST-2

Update timeline

  1. investigating Apr 22, 2026, 01:50 PM UTC

    We are currently investigating reports of an issue during Trial creation in us-east-2. Our team is looking into the cause and will provide an update as soon as we have more information.

  2. resolved Apr 22, 2026, 04:11 PM UTC

    The issue has been resolved, customers are able to request the Trial versions.

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