Tricentis incident

Customers experience issues with Trial creation in us-east-2

Minor Resolved View vendor source →

Tricentis experienced a minor incident on April 22, 2026 affecting US-EAST-2 | Region 13, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 04:11 PM UTC
Resolved
Apr 22, 2026, 04:11 PM UTC
Duration
—
Detected by Pingoru
Apr 22, 2026, 04:11 PM UTC

Affected components

US-EAST-2 | Region 13

Update timeline

  1. investigating Apr 22, 2026, 01:50 PM UTC

    Status: Investigating We are currently investigating reports of an issue during Trial creation in us-east-2. Our team is looking into the cause and will provide an update as soon as we have more information. Affected components US-EAST-2 | Region 13 (Degraded performance)

  2. resolved Apr 22, 2026, 04:11 PM UTC

    Status: Resolved The issue has been resolved, customers are able to request the Trial versions. Affected components US-EAST-2 | Region 13 (Operational)