Tricentis incident
Customer may experience an issues during Trial creation in EU region.
Resolved after 4 hours 30 minutes, affecting EU-WEST-1, on April 16, 2026.
The issue affecting qTest Trial creation in the EU region has been resolved. Customers can now proceed with creating new trials. If needed, they may also recreate their trial or contact Customer Support for further assistance.
Affected components
Update timeline
- investigating Apr 16, 2026, 01:13 PM UTC
We are currently investigating reports of an issue with qTest Trial creation in EU region. Our team is looking into the cause and will provide an update as soon as we have more information.
- identified Apr 16, 2026, 01:50 PM UTC
We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.
- monitoring Apr 16, 2026, 05:24 PM UTC
A fix has been implemented and we are currently monitoring the system to ensure everything is working as expected.
- resolved Apr 16, 2026, 05:43 PM UTC
The issue affecting qTest Trial creation in the EU region has been resolved. Customers can now proceed with creating new trials. If needed, they may also recreate their trial or contact Customer Support for further assistance.
Your product runs on more than Tricentis
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services