Resolved after 2 days 2 hours, affecting US-EAST-1 | Grid and EU-CENTRAL-1 | Testim and 1 more, on April 28, 2026.
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
Affected components
Update timeline
- investigating Apr 28, 2026, 01:19 PM UTC
We are currently investigating an issue affecting new signup and trial registration flows. Some users may be unable to complete registration at this time. Existing accounts and core Testim functionality are not impacted. Our team is actively working with a third-party provider to restore full service. We will share another update as soon as possble
- identified Apr 30, 2026, 01:21 PM UTC
🛠️ We have identified the root cause of the issue and are working on a fix. We’ll continue to share updates as we make progress.
- resolved Apr 30, 2026, 03:24 PM UTC
✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.
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