Tricentis experienced a minor incident on May 5, 2026 affecting EU-WEST-1 | Region 6, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 05, 2026, 07:52 AM UTC
Status: Identified We are currently investigating an issue in eu-west-1 where, during Test Run execution or Test Log editing in qTest, the “Actual Result” field is not being saved as expected. Affected components EU-WEST-1 | Region 6 (Degraded performance)
- monitoring May 05, 2026, 08:00 AM UTC
Status: Monitoring The issue in eu-west-1 affecting qTest, where the “Actual Result” field was not being saved during Test Run execution or Test Log editing, has now been resolved. All functionality is operating normally. Affected components EU-WEST-1 | Region 6 (Operational)
- resolved May 05, 2026, 08:17 AM UTC
Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components EU-WEST-1 | Region 6 (Operational)