Tricentis incident

qTest Test Log Save Issue – eu-west-1

Minor Resolved View vendor source →
Started
May 05, 2026, 08:17 AM UTC
Resolved
May 05, 2026, 08:17 AM UTC
Duration
Detected by Pingoru
May 05, 2026, 08:17 AM UTC

Affected components

EU-WEST-1 | Region 6

Update timeline

  1. identified May 05, 2026, 07:52 AM UTC

    Status: Identified We are currently investigating an issue in eu-west-1 where, during Test Run execution or Test Log editing in qTest, the “Actual Result” field is not being saved as expected. Affected components EU-WEST-1 | Region 6 (Degraded performance)

  2. monitoring May 05, 2026, 08:00 AM UTC

    Status: Monitoring The issue in eu-west-1 affecting qTest, where the “Actual Result” field was not being saved during Test Run execution or Test Log editing, has now been resolved. All functionality is operating normally. Affected components EU-WEST-1 | Region 6 (Operational)

  3. resolved May 05, 2026, 08:17 AM UTC

    Status: Resolved ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience. Affected components EU-WEST-1 | Region 6 (Operational)

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