Tricentis incident

qTest Test Log Save Issue – eu-west-1

Resolved after 25 minutes, affecting EU-WEST-1, on May 5, 2026.

resolved May 05, 2026, 08:17 AM UTC

✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

Started
May 05, 2026, 07:52 AM UTC
Resolved
May 05, 2026, 08:17 AM UTC
Duration
25m
Detected by Pingoru
May 05, 2026, 07:52 AM UTC

Affected components

EU-WEST-1

Update timeline

  1. identified May 05, 2026, 07:52 AM UTC

    We are currently investigating an issue in eu-west-1 where, during Test Run execution or Test Log editing in qTest, the “Actual Result” field is not being saved as expected.

  2. monitoring May 05, 2026, 08:00 AM UTC

    The issue in eu-west-1 affecting qTest, where the “Actual Result” field was not being saved during Test Run execution or Test Log editing, has now been resolved. All functionality is operating normally.

  3. resolved May 05, 2026, 08:17 AM UTC

    ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

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