Tricentis incident

Customers may experience intermittent latencies in EU region

Resolved after 1 hour 59 minutes, affecting EU-WEST-1, on May 21, 2026.

resolved May 21, 2026, 05:01 PM UTC

✅ The performance issue has been resolved. All systems are operating normally. Thank you for your patience.

Started
May 21, 2026, 03:01 PM UTC
Resolved
May 21, 2026, 05:01 PM UTC
Duration
1h 59m
Detected by Pingoru
May 21, 2026, 03:01 PM UTC

Affected components

EU-WEST-1

Update timeline

  1. identified May 21, 2026, 03:01 PM UTC

    We are actively working on mitigation steps and implementing fixes to stabilize performance and reduce impact. Users may experience intermittent latency across parts of the platform during this time. We will continue to provide updates as progress is made.

  2. resolved May 21, 2026, 05:01 PM UTC

    ✅ The performance issue has been resolved. All systems are operating normally. Thank you for your patience.

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