Switchio Outage History

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There were 24 Switchio outages since March 8, 2026 totaling 17h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.switchio.com

Critical April 29, 2026

Unplanned Outage of UTA Fleet Card Management System

Detected by Pingoru
Apr 29, 2026, 08:57 AM UTC
Resolved
Apr 29, 2026, 09:20 AM UTC
Duration
22m
Affected: UTA Fleet Card Management System
Timeline · 4 updates
  1. investigating Apr 29, 2026, 08:57 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-909608

  2. monitoring Apr 29, 2026, 09:10 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Apr 29, 2026, 09:20 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Apr 29, 2026, 02:28 PM UTC

    Please be advised that the recent issue was attributed to a loss of connectivity on the processor's end. The processor has not provided an official statement regarding this incident. The service interruption occurred between 10:57 and 11:07 CET.

Read the full incident report →

Critical April 27, 2026

Unplanned Outage of OTP Acquiring Host

Detected by Pingoru
Apr 27, 2026, 08:07 PM UTC
Resolved
Apr 27, 2026, 08:53 PM UTC
Duration
45m
Affected: OTP Acquiring Host
Timeline · 4 updates
  1. investigating Apr 27, 2026, 08:07 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-909119

  2. monitoring Apr 27, 2026, 08:52 PM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Apr 27, 2026, 08:53 PM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Apr 27, 2026, 08:57 PM UTC

    Unavailable processor OTP due to updates at our side.

Read the full incident report →

Critical April 25, 2026

Unplanned Outage of Slovenská sporitelňa Card Management System

Detected by Pingoru
Apr 25, 2026, 09:37 PM UTC
Resolved
Apr 25, 2026, 09:49 PM UTC
Duration
12m
Affected: Slovenská sporitelňa Card Management System
Timeline · 3 updates
  1. investigating Apr 25, 2026, 09:37 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-908590

  2. resolved Apr 25, 2026, 09:49 PM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  3. postmortem Apr 25, 2026, 09:49 PM UTC

    Dear all, we do not see any impact on the authorization.

Read the full incident report →

Critical April 23, 2026

Unplanned Outage of UP Slovakia Meal Voucher Card Management System

Detected by Pingoru
Apr 23, 2026, 10:00 PM UTC
Resolved
Apr 23, 2026, 10:26 PM UTC
Duration
26m
Affected: UP Slovakia Meal Voucher Card Management System
Timeline · 4 updates
  1. investigating Apr 23, 2026, 10:00 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-908088

  2. monitoring Apr 23, 2026, 10:12 PM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Apr 23, 2026, 10:26 PM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Apr 23, 2026, 10:38 PM UTC

    Short-term unavailability due to a system maintenance on our end.

Read the full incident report →

Critical April 23, 2026

Unplanned Outage of Benefit Plus Card Management System

Detected by Pingoru
Apr 23, 2026, 10:00 PM UTC
Resolved
Apr 23, 2026, 10:26 PM UTC
Duration
26m
Affected: Benefit Plus Card Management System
Timeline · 4 updates
  1. investigating Apr 23, 2026, 10:00 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-908087

  2. monitoring Apr 23, 2026, 10:14 PM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Apr 23, 2026, 10:26 PM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Apr 23, 2026, 10:38 PM UTC

    Short-term unavailability due to a system maintenance on our end.

Read the full incident report →

Critical April 22, 2026

Unplanned Outage of DINIT Processing Centre

Detected by Pingoru
Apr 22, 2026, 08:37 PM UTC
Resolved
Apr 22, 2026, 08:50 PM UTC
Duration
12m
Affected: DINIT Processing Centre
Timeline · 4 updates
  1. investigating Apr 22, 2026, 08:37 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-907192

  2. monitoring Apr 22, 2026, 08:48 PM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Apr 22, 2026, 08:50 PM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Apr 22, 2026, 09:24 PM UTC

    Short-term unavailability of processor DINIT without impact.

Read the full incident report →

Critical April 20, 2026

Unplanned Outage of WAG Fleet Card Management System

Detected by Pingoru
Apr 20, 2026, 12:12 PM UTC
Resolved
Apr 20, 2026, 12:30 PM UTC
Duration
18m
Affected: WAG Fleet Card Management System
Timeline · 3 updates
  1. investigating Apr 20, 2026, 12:12 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-905995

  2. resolved Apr 20, 2026, 12:30 PM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  3. postmortem Apr 20, 2026, 12:33 PM UTC

    Dear all, We do not see authorization being affected for the processor WAG or any kind of outage. We apologize for the possible inconvenience.

Read the full incident report →

Critical April 19, 2026

Unplanned Outage of AS24 Fleet Card Management System

Detected by Pingoru
Apr 19, 2026, 09:07 AM UTC
Resolved
Apr 19, 2026, 10:33 AM UTC
Duration
1h 25m
Affected: AS24 Fleet Card Management System
Timeline · 4 updates
  1. investigating Apr 19, 2026, 09:07 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-905557

  2. monitoring Apr 19, 2026, 10:33 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Apr 19, 2026, 10:33 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Apr 19, 2026, 10:38 AM UTC

    dear all, there was small outage everything is resolved now

Read the full incident report →

Critical April 11, 2026

Unplanned Outage of DKV Fleet Card Management System

Detected by Pingoru
Apr 11, 2026, 09:02 PM UTC
Resolved
Apr 11, 2026, 10:10 PM UTC
Duration
1h 7m
Affected: DKV Fleet Card Management System
Timeline · 4 updates
  1. investigating Apr 11, 2026, 09:02 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-903555

  2. investigating Apr 11, 2026, 09:47 PM UTC

    Dear all, our systems report unavaiability of processor DKV, we are currently waiting for the response of the processor.

  3. investigating Apr 11, 2026, 10:10 PM UTC

    Dear all, problem is resolved, but processor haven't respond yet.

  4. resolved Apr 11, 2026, 10:10 PM UTC

    We are pleased to confirm that the system outage was fully mitigated.

Read the full incident report →

Critical April 10, 2026

Unplanned Outage of Worldline EU Acquiring Host

Detected by Pingoru
Apr 10, 2026, 10:42 AM UTC
Resolved
Apr 10, 2026, 10:53 AM UTC
Duration
11m
Affected: Worldline EU Acquiring Host
Timeline · 4 updates
  1. investigating Apr 10, 2026, 10:42 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-903124

  2. monitoring Apr 10, 2026, 10:48 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Apr 10, 2026, 10:53 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Apr 10, 2026, 11:12 AM UTC

    Problem detected at the issuer/processor side. They have been contacted. No reply so far. The problem lasted from 12:42 to 12:47.

Read the full incident report →

Critical March 26, 2026

Unplanned Outage of IT CARD Processing Centre

Detected by Pingoru
Mar 26, 2026, 07:22 PM UTC
Resolved
Mar 26, 2026, 09:01 PM UTC
Duration
1h 39m
Affected: IT CARD Processing Centre
Timeline · 4 updates
  1. investigating Mar 26, 2026, 07:22 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-898571

  2. monitoring Mar 26, 2026, 09:01 PM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Mar 26, 2026, 09:01 PM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Mar 26, 2026, 09:03 PM UTC

    Short-term unavailable detected at the issuer/processor side. They have been contacted. No reply so far. It taken from 20:22 to 20:27.

Read the full incident report →

Critical March 21, 2026

Unplanned Outage of RBI UPC Acquiring Host

Detected by Pingoru
Mar 21, 2026, 11:07 PM UTC
Resolved
Mar 21, 2026, 11:55 PM UTC
Duration
48m
Affected: RBI UPC Acquiring Host
Timeline · 4 updates
  1. investigating Mar 21, 2026, 11:07 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-896831

  2. monitoring Mar 21, 2026, 11:53 PM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. postmortem Mar 21, 2026, 11:55 PM UTC

    Planned maintenance on processor side. It taken from 00:05 to 00:45.

  4. resolved Mar 21, 2026, 11:55 PM UTC

    We are pleased to confirm that the system outage was fully mitigated.

Read the full incident report →

Critical March 21, 2026

Unplanned Outage of Tatra banka RPC Acquiring Host

Detected by Pingoru
Mar 21, 2026, 11:07 PM UTC
Resolved
Mar 21, 2026, 11:55 PM UTC
Duration
48m
Affected: Tatra banka RPC Acquiring Host
Timeline · 4 updates
  1. investigating Mar 21, 2026, 11:07 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-896829

  2. monitoring Mar 21, 2026, 11:53 PM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. postmortem Mar 21, 2026, 11:55 PM UTC

    Planned maintenance on processor side. It taken from 00:05 to 00:45.

  4. resolved Mar 21, 2026, 11:55 PM UTC

    We are pleased to confirm that the system outage was fully mitigated.

Read the full incident report →

Critical March 18, 2026

Unplanned Outage of NonPCI Transaction Authorization

Detected by Pingoru
Mar 18, 2026, 05:35 AM UTC
Resolved
Mar 18, 2026, 06:09 AM UTC
Duration
34m
Affected: NonPCI Authorization
Timeline · 3 updates
  1. investigating Mar 18, 2026, 05:35 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-895621

  2. monitoring Mar 18, 2026, 05:47 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Mar 18, 2026, 06:09 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

Read the full incident report →

Critical March 12, 2026

Unplanned Outage of Global Payments Czech Republic Acquiring Host

Detected by Pingoru
Mar 12, 2026, 02:12 AM UTC
Resolved
Mar 12, 2026, 03:00 AM UTC
Duration
47m
Affected: Global Payments Czech Republic Acquiring Host
Timeline · 4 updates
  1. investigating Mar 12, 2026, 02:12 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-893943

  2. monitoring Mar 12, 2026, 02:49 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Mar 12, 2026, 03:00 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Mar 12, 2026, 03:25 AM UTC

    Internet connectivity failure on the primary line, followed by a switch to the backup line, resulting in a short-term outage. The switchover time was 3:10 a.m.

Read the full incident report →

Critical March 12, 2026

Unplanned Outage of Global Payments Romania Acquiring Host

Detected by Pingoru
Mar 12, 2026, 02:12 AM UTC
Resolved
Mar 12, 2026, 03:00 AM UTC
Duration
47m
Affected: Global Payments Romania Acquiring Host
Timeline · 4 updates
  1. investigating Mar 12, 2026, 02:12 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-893942

  2. monitoring Mar 12, 2026, 02:49 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Mar 12, 2026, 03:00 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Mar 12, 2026, 03:25 AM UTC

    Internet connectivity failure on the primary line, followed by a switch to the backup line, resulting in a short-term outage. The switchover time was 3:10 a.m.

Read the full incident report →

Critical March 12, 2026

Unplanned Outage of Global Payments Slovakia Acquiring Host

Detected by Pingoru
Mar 12, 2026, 02:12 AM UTC
Resolved
Mar 12, 2026, 03:00 AM UTC
Duration
47m
Affected: Global Payments Slovakia Acquiring Host
Timeline · 4 updates
  1. investigating Mar 12, 2026, 02:12 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-893941

  2. monitoring Mar 12, 2026, 02:49 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Mar 12, 2026, 03:00 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Mar 12, 2026, 03:25 AM UTC

    Internet connectivity failure on the primary line, followed by a switch to the backup line, resulting in a short-term outage. The switchover time was 3:10 a.m.

Read the full incident report →

Critical March 12, 2026

Unplanned Outage of Všeobecná úverová banka Acquiring Host

Detected by Pingoru
Mar 12, 2026, 02:12 AM UTC
Resolved
Mar 12, 2026, 03:00 AM UTC
Duration
47m
Affected: Všeobecná úverová banka Acquiring Host
Timeline · 4 updates
  1. investigating Mar 12, 2026, 02:12 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-893938

  2. monitoring Mar 12, 2026, 02:49 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Mar 12, 2026, 03:00 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Mar 12, 2026, 03:25 AM UTC

    Internet connectivity failure on the primary line, followed by a switch to the backup line, resulting in a short-term outage. The switchover time was 3:10 a.m.

Read the full incident report →

Critical March 12, 2026

Unplanned Outage of NETS Processing Centre

Detected by Pingoru
Mar 12, 2026, 02:12 AM UTC
Resolved
Mar 12, 2026, 03:00 AM UTC
Duration
47m
Affected: NETS Processing Centre
Timeline · 4 updates
  1. investigating Mar 12, 2026, 02:12 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-893934

  2. monitoring Mar 12, 2026, 02:49 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Mar 12, 2026, 03:00 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Mar 12, 2026, 03:25 AM UTC

    Internet connectivity failure on the primary line, followed by a switch to the backup line, resulting in a short-term outage. The switchover time was 3:10 a.m.

Read the full incident report →

Critical March 12, 2026

Unplanned Outage of Elavon Acquiring Host

Detected by Pingoru
Mar 12, 2026, 02:12 AM UTC
Resolved
Mar 12, 2026, 03:00 AM UTC
Duration
47m
Affected: Elavon Acquiring Host
Timeline · 4 updates
  1. investigating Mar 12, 2026, 02:12 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-893932

  2. monitoring Mar 12, 2026, 02:49 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Mar 12, 2026, 03:00 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Mar 12, 2026, 03:25 AM UTC

    Internet connectivity failure on the primary line, followed by a switch to the backup line, resulting in a short-term outage. The switchover time was 3:10 a.m.

Read the full incident report →

Critical March 12, 2026

Unplanned Outage of Card complete Service Bank AG (DINERS Card Acceptance)

Detected by Pingoru
Mar 12, 2026, 02:12 AM UTC
Resolved
Mar 12, 2026, 03:00 AM UTC
Duration
47m
Affected: Card complete Service Bank AG (DINERS Card Acceptance)
Timeline · 4 updates
  1. investigating Mar 12, 2026, 02:12 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-893929

  2. monitoring Mar 12, 2026, 02:49 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Mar 12, 2026, 03:00 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Mar 12, 2026, 03:25 AM UTC

    Internet connectivity failure on the primary line, followed by a switch to the backup line, resulting in a short-term outage. The switchover time was 3:10 a.m.

Read the full incident report →

Critical March 12, 2026

Unplanned Outage of Pluxee Card Management System

Detected by Pingoru
Mar 12, 2026, 02:12 AM UTC
Resolved
Mar 12, 2026, 03:00 AM UTC
Duration
47m
Affected: Pluxee Card Management System
Timeline · 4 updates
  1. investigating Mar 12, 2026, 02:12 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-893928

  2. monitoring Mar 12, 2026, 02:49 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Mar 12, 2026, 03:00 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Mar 12, 2026, 03:25 AM UTC

    Internet connectivity failure on the primary line, followed by a switch to the backup line, resulting in a short-term outage. The switchover time was 3:10 a.m.

Read the full incident report →

Critical March 12, 2026

Unplanned Outage of CSOB Czech Republic Acquiring Host

Detected by Pingoru
Mar 12, 2026, 02:12 AM UTC
Resolved
Mar 12, 2026, 03:00 AM UTC
Duration
47m
Affected: CSOB Czech Republic Acquiring Host
Timeline · 4 updates
  1. investigating Mar 12, 2026, 02:12 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-893927

  2. monitoring Mar 12, 2026, 02:49 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Mar 12, 2026, 03:00 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Mar 12, 2026, 03:25 AM UTC

    Internet connectivity failure on the primary line, followed by a switch to the backup line, resulting in a short-term outage. The switchover time was 3:10 a.m.

Read the full incident report →

Critical March 12, 2026

Unplanned Outage of AMEX Processing Centre

Detected by Pingoru
Mar 12, 2026, 02:12 AM UTC
Resolved
Mar 12, 2026, 03:00 AM UTC
Duration
47m
Affected: AMEX Processing Centre
Timeline · 4 updates
  1. investigating Mar 12, 2026, 02:12 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-893925

  2. monitoring Mar 12, 2026, 02:49 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Mar 12, 2026, 03:00 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Mar 12, 2026, 03:25 AM UTC

    Internet connectivity failure on the primary line, followed by a switch to the backup line, resulting in a short-term outage. The switchover time was 3:10 a.m.

Read the full incident report →

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