Resolved after 27 minutes, affecting Pluxee Card Management System, on November 3, 2026.
Problem detected at the issuer/processor side. They have been contacted. No reply so far. The outage was from 23:07 to 23:12 CET
Affected components
Update timeline
- investigating Nov 03, 2026, 10:07 PM UTC
We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-992613
- monitoring Nov 03, 2026, 10:34 PM UTC
We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
- postmortem Nov 03, 2026, 10:35 PM UTC
Problem detected at the issuer/processor side. They have been contacted. No reply so far. The outage was from 23:07 to 23:12 CET
- resolved Nov 03, 2026, 10:35 PM UTC
We are pleased to confirm that the system outage was fully mitigated.
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