Switchio incident

Unplanned Outage of UTA Fleet Card Management System

Resolved after 19 hours 6 minutes, affecting UTA Fleet Card Management System, on September 15, 2026.

postmortem Sep 21, 2026, 09:23 AM UTC

Outage was outside of Switchio [infrastrukture. It|http://infrastrukture.It] was an issue with internet connectivity.The outage was from 13:22 to 13:57

Started
Sep 15, 2026, 11:22 AM UTC
Resolved
Sep 16, 2026, 06:28 AM UTC
Duration
19h 6m
Detected by Pingoru
Sep 15, 2026, 11:22 AM UTC

Affected components

UTA Fleet Card Management System

Update timeline

  1. investigating Sep 15, 2026, 11:22 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-968352

  2. monitoring Sep 15, 2026, 12:00 PM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Sep 16, 2026, 06:28 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Sep 21, 2026, 09:23 AM UTC

    Outage was outside of Switchio [infrastrukture. It|http://infrastrukture.It] was an issue with internet connectivity.The outage was from 13:22 to 13:57

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