Switchio incident

Unplanned Outage of DINIT Processing Centre

Critical Resolved View vendor source →

Switchio experienced a critical incident on September 15, 2026 affecting DINIT Processing Centre, lasting 3h 40m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 08:47 PM UTC
Resolved
Sep 16, 2026, 12:28 AM UTC
Duration
3h 40m
Detected by Pingoru
Sep 15, 2026, 08:47 PM UTC

Affected components

DINIT Processing Centre

Update timeline

  1. investigating Sep 15, 2026, 08:47 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-968557

  2. investigating Sep 15, 2026, 10:08 PM UTC

    Problem detected at the issuer/processor side. They have been contacted. No reply so far.

  3. monitoring Sep 15, 2026, 11:38 PM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  4. resolved Sep 16, 2026, 12:28 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  5. postmortem Sep 16, 2026, 12:29 AM UTC

    Problem detected at the issuer/processor side. They have been contacted. No reply so far. The outage was from 22:47 - 01:37