Switchio incident

Unplanned Outage of UTA Fleet Card Management System

Critical Resolved View vendor source →

Switchio experienced a critical incident on September 21, 2026 affecting UTA Fleet Card Management System, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 09:57 AM UTC
Resolved
Sep 21, 2026, 10:21 AM UTC
Duration
23m
Detected by Pingoru
Sep 21, 2026, 09:57 AM UTC

Affected components

UTA Fleet Card Management System

Update timeline

  1. investigating Sep 21, 2026, 09:57 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-970445

  2. monitoring Sep 21, 2026, 10:20 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Sep 21, 2026, 10:21 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Sep 21, 2026, 10:21 AM UTC

    Problem detected at the issuer/processor side. They have been contacted. No reply so far. The outage was from 11:57 - 12:17