Switchio incident

Unplanned Outage of CSOB Czech Republic Acquiring Host

Critical Resolved View vendor source →

Switchio experienced a critical incident on September 19, 2026 affecting CSOB Czech Republic Acquiring Host, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2026, 11:37 PM UTC
Resolved
Sep 20, 2026, 12:07 AM UTC
Duration
29m
Detected by Pingoru
Sep 19, 2026, 11:37 PM UTC

Affected components

CSOB Czech Republic Acquiring Host

Update timeline

  1. investigating Sep 19, 2026, 11:37 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-969991

  2. monitoring Sep 19, 2026, 11:58 PM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Sep 20, 2026, 12:07 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Sep 20, 2026, 12:18 AM UTC

    An outage occurred during a scheduled maintenance period at ČSOB. Outage was from 1:36 a.m. to 1:40 a.m.