Switchio incident

Unplanned Outage of Worldline EU Acquiring Host

Critical Resolved View vendor source →

Switchio experienced a critical incident on October 21, 2026 affecting Worldline EU Acquiring Host, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2026, 11:46 AM UTC
Resolved
Oct 21, 2026, 11:53 AM UTC
Duration
7m
Detected by Pingoru
Oct 21, 2026, 11:46 AM UTC

Affected components

Worldline EU Acquiring Host

Update timeline

  1. investigating Oct 21, 2026, 11:46 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ EPSWITCHIO-10149