Resolved after 33 minutes, affecting OTP Acquiring Host, on October 26, 2026.
Problem detected at the issuer/processor side. They have been contacted. According to the information from processor they had planned firewall maintanance. The outage was from 2:07 to 2:27 CET
Affected components
Update timeline
- investigating Oct 26, 2026, 01:07 AM UTC
We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-988888
- monitoring Oct 26, 2026, 01:37 AM UTC
We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
- postmortem Oct 26, 2026, 01:41 AM UTC
Problem detected at the issuer/processor side. They have been contacted. According to the information from processor they had planned firewall maintanance. The outage was from 2:07 to 2:27 CET
- resolved Oct 26, 2026, 01:41 AM UTC
We are pleased to confirm that the system outage was fully mitigated.
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