Resolved after 9 minutes, affecting OTP Acquiring Host, on October 26, 2026.
We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
Affected components
Update timeline
- investigating Oct 26, 2026, 03:37 AM UTC
We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-988916
- postmortem Oct 26, 2026, 03:42 AM UTC
Problem detected at the issuer/processor side. They have been contacted. According to the information from processor they had planned firewall maintanance. The outage was from 3:27 to 3:42 CET
- monitoring Oct 26, 2026, 03:46 AM UTC
We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
- resolved Oct 26, 2026, 03:46 AM UTC
We are pleased to confirm that the system outage was fully mitigated.
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