Resolved after 19 hours 1 minute, affecting OTP Acquiring Host, on September 15, 2026.
Outage was outside of Switchio [infrastrukture. It|http://infrastrukture.It] was an issue with internet connectivity.The outage was from 13:27 to 13:42
Affected components
Update timeline
- investigating Sep 15, 2026, 11:27 AM UTC
We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-968376
- monitoring Sep 15, 2026, 12:07 PM UTC
We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
- resolved Sep 16, 2026, 06:29 AM UTC
We are pleased to confirm that the system outage was fully mitigated.
- postmortem Sep 21, 2026, 09:23 AM UTC
Outage was outside of Switchio [infrastrukture. It|http://infrastrukture.It] was an issue with internet connectivity.The outage was from 13:27 to 13:42
Your product runs on more than Switchio
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services