Switchio incident

Unplanned Outage of DINIT Processing Centre

Critical Resolved View vendor source →

Switchio experienced a critical incident on September 16, 2026 affecting DINIT Processing Centre, lasting 8h 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 08:52 PM UTC
Resolved
Sep 17, 2026, 05:28 AM UTC
Duration
8h 35m
Detected by Pingoru
Sep 16, 2026, 08:52 PM UTC

Affected components

DINIT Processing Centre

Update timeline

  1. investigating Sep 16, 2026, 08:52 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-968918

  2. postmortem Sep 17, 2026, 05:27 AM UTC

    Dear all, There was no traffic on this processor at that time; therefore, there was no outage. Best regards

  3. resolved Sep 17, 2026, 05:28 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.