Switchio incident

Unplanned Outage of DINIT Processing Centre

Resolved after 8 hours 35 minutes, affecting DINIT Processing Centre, on September 16, 2026.

postmortem Sep 17, 2026, 05:27 AM UTC

Dear all, There was no traffic on this processor at that time; therefore, there was no outage. Best regards

Started
Sep 16, 2026, 08:52 PM UTC
Resolved
Sep 17, 2026, 05:28 AM UTC
Duration
8h 35m
Detected by Pingoru
Sep 16, 2026, 08:52 PM UTC

Affected components

DINIT Processing Centre

Update timeline

  1. investigating Sep 16, 2026, 08:52 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-968918

  2. postmortem Sep 17, 2026, 05:27 AM UTC

    Dear all, There was no traffic on this processor at that time; therefore, there was no outage. Best regards

  3. resolved Sep 17, 2026, 05:28 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

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