Switchio incident

Unplanned Outage of UTA Fleet Card Management System

Switchio experienced a critical incident on September 24, 2026 affecting UTA Fleet Card Management System, lasting 17h 2m. The incident has been resolved; the full update timeline is below.

Started: Sep 24, 2026, 01:42 PM UTC
Resolved: Sep 25, 2026, 06:45 AM UTC
Duration: 17h 2m
Detected by Pingoru: Sep 24, 2026, 01:42 PM UTC

Affected components

UTA Fleet Card Management System

Update timeline

investigating Sep 24, 2026, 01:42 PM UTC

We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-972235
monitoring Sep 24, 2026, 02:41 PM UTC

We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
monitoring Sep 25, 2026, 06:29 AM UTC

We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
resolved Sep 25, 2026, 06:45 AM UTC

We are pleased to confirm that the system outage was fully mitigated.