Switchio incident

Unplanned Outage of AMEX Processing Centre

Resolved after 12 minutes, affecting AMEX Processing Centre, on October 22, 2026.

postmortem Oct 23, 2026, 12:00 AM UTC

Short-term unavailable without impact.

Started
Oct 22, 2026, 11:37 PM UTC
Resolved
Oct 22, 2026, 11:50 PM UTC
Duration
12m
Detected by Pingoru
Oct 22, 2026, 11:37 PM UTC

Affected components

AMEX Processing Centre

Update timeline

  1. investigating Oct 22, 2026, 11:37 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-987616

  2. monitoring Oct 22, 2026, 11:45 PM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Oct 22, 2026, 11:50 PM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Oct 23, 2026, 12:00 AM UTC

    Short-term unavailable without impact.

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