Smokeball experienced a major incident on July 1, 2025 affecting Smokeball Billing, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Smokeball Billing
Update timeline
- investigating Jul 01, 2025, 04:02 PM UTC
We are currently investigating issues with bulk billing delays.
- identified Jul 01, 2025, 04:52 PM UTC
We have identified the cause of the bulk billing delays and are in the process of resolving this issue. We appreciate your patience and we will provide an update as soon as possible.
- resolved Jul 01, 2025, 05:10 PM UTC
Bulk Billing delays have been resolved, and all invoices are now processing as expected. We thank you for your patience.