Smokeball incident

Multiple reports not running

Resolved after 7 minutes, affecting Smokeball Billing and Reports, on September 15, 2026.

identified Sep 15, 2026, 12:20 PM UTC

The issue has been identified and a fix is being implemented.

Started
Sep 15, 2026, 12:16 PM UTC
Resolved
Sep 15, 2026, 12:24 PM UTC
Duration
7m
Detected by Pingoru
Sep 15, 2026, 12:16 PM UTC

Affected components

Smokeball BillingReports

Update timeline

  1. investigating Sep 15, 2026, 12:16 PM UTC

    We are aware of issues with all desktop and some web reports not working. Our team is working on a solution.

  2. identified Sep 15, 2026, 12:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 15, 2026, 12:24 PM UTC

    Reports are now loading as expected in web and desktop applications. Thanks!

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