Resolved after 1 hour 34 minutes, affecting File Syncing, on April 17, 2026.
We are seeing improved document syncing times that is impact some of the users. We are continuing to monitor progress. Thanks
Affected components
File Syncing
Update timeline
- investigating Apr 17, 2026, 05:50 PM UTC
We are aware of delays with documents syncing across users. This is not impacting all firms. Our team is investigating. Delays are approx. 45 minutes. Thank you!
- monitoring Apr 17, 2026, 06:28 PM UTC
We are seeing improved document syncing times that is impact some of the users. We are continuing to monitor progress. Thanks
- resolved Apr 17, 2026, 07:25 PM UTC
Files should be syncing as normal across all users. Thanks!
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