Smokeball incident

Delays with invoicing

Resolved after 37 minutes, affecting Smokeball Billing, on September 14, 2026.

resolved Sep 14, 2026, 04:29 PM UTC

Invoices should be loading. If they are not loading the PDF, you may need to edit the finalized invoice and refinalize the invoice. Thank you!

Started
Sep 14, 2026, 03:51 PM UTC
Resolved
Sep 14, 2026, 04:29 PM UTC
Duration
37m
Detected by Pingoru
Sep 14, 2026, 03:51 PM UTC

Affected components

Smokeball Billing

Update timeline

  1. investigating Sep 14, 2026, 03:51 PM UTC

    We are aware of delays with invoicing this includes finalizing draft invoice. Our team is investigating.

  2. monitoring Sep 14, 2026, 04:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 14, 2026, 04:29 PM UTC

    Invoices should be loading. If they are not loading the PDF, you may need to edit the finalized invoice and refinalize the invoice. Thank you!

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