Is Smokeball down?
Last checked 8m agoNo incidents right now.
Smokeball is operational right now. Last checked 8m ago; the most recent incident resolved 2d ago.
Real-time Smokeball status, recent outages, and incident history — pulled directly from Smokeball's official status page at https://status.smokeball.com every 5 minutes. Pingoru tracks 19 Smokeball services and has captured 10 incidents in the last 90 days (98.92% uptime). Get email, Slack, Discord, or webhook alerts the moment Smokeball reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Activity Tracking
Timeline · 4 updates
- investigating · Jun 08, 2026, 07:39 PM UTC
We are aware of delays with activities posting to Smokeball. Our team is investigating. Thanks!
- identified · Jun 08, 2026, 08:24 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Jun 08, 2026, 09:01 PM UTC
We are continuing to monitor improvements with activity tracking. We expect all activity to be populating by the end of the day in preparation for Auto:Time processing.
- resolved · Jun 08, 2026, 11:21 PM UTC
This has been resolved. Activities have now posted.
Latest: This has been resolved. Activities have now posted.
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- Reports
Timeline · 5 updates
- investigating · May 20, 2026, 07:43 PM UTC
We are aware of issues with loading reports in the Smokeball application. Our team is investigating.
- investigating · May 20, 2026, 08:47 PM UTC
We are continuing to investigate this issue.
- identified · May 20, 2026, 08:58 PM UTC
The issue has been identified and a fix is being implemented.
- identified · May 20, 2026, 09:11 PM UTC
The issue has been identified and escalated to Amazon Web Services. We are awaiting their response.
- resolved · May 20, 2026, 09:59 PM UTC
Reports are now loading as expected. We appreciate your patience. Thanks!
Latest: Reports are now loading as expected. We appreciate your patience. Thanks!
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- General Use
Timeline · 6 updates
- investigating · May 05, 2026, 02:25 PM UTC
We are aware of issues with data not loading in Smokeball. This includes matters and leads on the lists. Our team is working on the solution. Thanks
- identified · May 05, 2026, 02:42 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · May 05, 2026, 02:45 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · May 05, 2026, 02:54 PM UTC
We are continuing to monitor the fix. Data will be loading for most users. We appreciate your patience. Thanks
- monitoring · May 05, 2026, 03:21 PM UTC
Our team is working on implementing the solution to all users. We appreciate your patience.
- resolved · May 05, 2026, 03:56 PM UTC
We have resolved the issue with data loading. This includes loading and searching for matters, tasks, and leads. We appreciate your patience. Thank you!
Latest: We have resolved the issue with data loading. This includes loading and searching for matters, tasks, and leads. We appreciate your patience. Thank you!
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- File Syncing
Timeline · 4 updates
- investigating · Apr 23, 2026, 01:17 PM UTC
We are aware of an issue that is impacting documents from loading properly on some matters. Our team is investigating. Thank you!
- investigating · Apr 23, 2026, 01:48 PM UTC
We would recommend that if users are seeing "offline" document status to click the "retry" button to try to reload the files. Thanks!
- monitoring · Apr 23, 2026, 02:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Apr 23, 2026, 02:06 PM UTC
We have resolved the file list loading. All files should be generating as expected and folders should be showing when moving files. We appreciate your patience. Thanks!
Latest: We have resolved the file list loading. All files should be generating as expected and folders should be showing when moving files. We appreciate your patience. Thanks!
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- File Syncing
Timeline · 3 updates
- investigating · Apr 17, 2026, 05:50 PM UTC
We are aware of delays with documents syncing across users. This is not impacting all firms. Our team is investigating. Delays are approx. 45 minutes. Thank you!
- monitoring · Apr 17, 2026, 06:28 PM UTC
We are seeing improved document syncing times that is impact some of the users. We are continuing to monitor progress. Thanks
- resolved · Apr 17, 2026, 07:25 PM UTC
Files should be syncing as normal across all users. Thanks!
Latest: Files should be syncing as normal across all users. Thanks!
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See the full Smokeball outage history
4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Smokeball outage history →Or sign up free to get alerts when Smokeball breaks · 10 free monitors · No credit card
- Delays with activity reporting ResolvedStarted Jun 08, 2026, 07:39 PM UTC · Resolved Jun 08, 2026, 11:21 PM UTC · 3h 41m
- Reports not loading in Smokeball ResolvedStarted May 20, 2026, 07:43 PM UTC · Resolved May 20, 2026, 09:59 PM UTC · 2h 15m
- Started May 05, 2026, 02:25 PM UTC · Resolved May 05, 2026, 03:56 PM UTC · 1h 31m
- Smokeball documents not loading ResolvedStarted Apr 23, 2026, 01:17 PM UTC · Resolved Apr 23, 2026, 02:06 PM UTC · 49m
- Document syncing delays ResolvedStarted Apr 17, 2026, 05:50 PM UTC · Resolved Apr 17, 2026, 07:25 PM UTC · 1h 34m
- Document syncing delays ResolvedStarted Apr 16, 2026, 04:38 PM UTC · Resolved Apr 17, 2026, 12:58 AM UTC · 8h 20m
- Calendar syncing delays ResolvedStarted Apr 10, 2026, 09:40 PM UTC · Resolved Apr 11, 2026, 12:45 AM UTC · 3h 5m
- Finalized invoice PDFs not loading ResolvedStarted Apr 07, 2026, 04:20 PM UTC · Resolved Apr 07, 2026, 05:13 PM UTC · 52m