Is Smokeball down?

Last checked 8m ago
Current status
Smokeball is up

No incidents right now.

Official status page: https://status.smokeball.com · Polled every 5 minutes · 19 components tracked

Smokeball is operational right now. Last checked 8m ago; the most recent incident resolved 2d ago.

Real-time Smokeball status, recent outages, and incident history — pulled directly from Smokeball's official status page at https://status.smokeball.com every 5 minutes. Pingoru tracks 19 Smokeball services and has captured 10 incidents in the last 90 days (98.92% uptime). Get email, Slack, Discord, or webhook alerts the moment Smokeball reports a new incident — free for 5 monitors, no credit card.

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Smokeball uptime 98.92% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 3h 41m
    Started Jun 08, 2026, 07:39 PM UTC · Resolved Jun 08, 2026, 11:21 PM UTC
    Activity Tracking
    Timeline · 4 updates
    • investigating · Jun 08, 2026, 07:39 PM UTC

      We are aware of delays with activities posting to Smokeball. Our team is investigating. Thanks!

    • identified · Jun 08, 2026, 08:24 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Jun 08, 2026, 09:01 PM UTC

      We are continuing to monitor improvements with activity tracking. We expect all activity to be populating by the end of the day in preparation for Auto:Time processing.

    • resolved · Jun 08, 2026, 11:21 PM UTC

      This has been resolved. Activities have now posted.

    Latest: This has been resolved. Activities have now posted.

  2. Resolved 2h 15m
    Started May 20, 2026, 07:43 PM UTC · Resolved May 20, 2026, 09:59 PM UTC
    Reports
    Timeline · 5 updates
    • investigating · May 20, 2026, 07:43 PM UTC

      We are aware of issues with loading reports in the Smokeball application. Our team is investigating.

    • investigating · May 20, 2026, 08:47 PM UTC

      We are continuing to investigate this issue.

    • identified · May 20, 2026, 08:58 PM UTC

      The issue has been identified and a fix is being implemented.

    • identified · May 20, 2026, 09:11 PM UTC

      The issue has been identified and escalated to Amazon Web Services. We are awaiting their response.

    • resolved · May 20, 2026, 09:59 PM UTC

      Reports are now loading as expected. We appreciate your patience. Thanks!

    Latest: Reports are now loading as expected. We appreciate your patience. Thanks!

  3. Resolved 1h 31m
    Started May 05, 2026, 02:25 PM UTC · Resolved May 05, 2026, 03:56 PM UTC
    General Use
    Timeline · 6 updates
    • investigating · May 05, 2026, 02:25 PM UTC

      We are aware of issues with data not loading in Smokeball. This includes matters and leads on the lists. Our team is working on the solution. Thanks

    • identified · May 05, 2026, 02:42 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · May 05, 2026, 02:45 PM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · May 05, 2026, 02:54 PM UTC

      We are continuing to monitor the fix. Data will be loading for most users. We appreciate your patience. Thanks

    • monitoring · May 05, 2026, 03:21 PM UTC

      Our team is working on implementing the solution to all users. We appreciate your patience.

    • resolved · May 05, 2026, 03:56 PM UTC

      We have resolved the issue with data loading. This includes loading and searching for matters, tasks, and leads. We appreciate your patience. Thank you!

    Latest: We have resolved the issue with data loading. This includes loading and searching for matters, tasks, and leads. We appreciate your patience. Thank you!

  4. Resolved 49m
    Started Apr 23, 2026, 01:17 PM UTC · Resolved Apr 23, 2026, 02:06 PM UTC
    File Syncing
    Timeline · 4 updates
    • investigating · Apr 23, 2026, 01:17 PM UTC

      We are aware of an issue that is impacting documents from loading properly on some matters. Our team is investigating. Thank you!

    • investigating · Apr 23, 2026, 01:48 PM UTC

      We would recommend that if users are seeing "offline" document status to click the "retry" button to try to reload the files. Thanks!

    • monitoring · Apr 23, 2026, 02:01 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Apr 23, 2026, 02:06 PM UTC

      We have resolved the file list loading. All files should be generating as expected and folders should be showing when moving files. We appreciate your patience. Thanks!

    Latest: We have resolved the file list loading. All files should be generating as expected and folders should be showing when moving files. We appreciate your patience. Thanks!

  5. Resolved 1h 34m
    Started Apr 17, 2026, 05:50 PM UTC · Resolved Apr 17, 2026, 07:25 PM UTC
    File Syncing
    Timeline · 3 updates
    • investigating · Apr 17, 2026, 05:50 PM UTC

      We are aware of delays with documents syncing across users. This is not impacting all firms. Our team is investigating. Delays are approx. 45 minutes. Thank you!

    • monitoring · Apr 17, 2026, 06:28 PM UTC

      We are seeing improved document syncing times that is impact some of the users. We are continuing to monitor progress. Thanks

    • resolved · Apr 17, 2026, 07:25 PM UTC

      Files should be syncing as normal across all users. Thanks!

    Latest: Files should be syncing as normal across all users. Thanks!

See the full Smokeball outage history

4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Smokeball outage history →

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Outage history

Past 90 days · 9 incidents View full outage history →