Resolved after 1 hour 37 minutes, affecting Smokeball Billing, on August 3, 2026.
We have resolved the issue with the trust account transactions displaying properly. Transactions should now be showing properly. We would recommend that firms check their trust accounts in Smokeball to confirm they are showing correctly. Thank you for your patience.
Affected components
Update timeline
- investigating Aug 03, 2026, 04:40 PM UTC
Our team is aware of the issue with trust account transactions not showing properly. This includes new deposits, transferring money, or moving protected money. We appreciate your patience.
- monitoring Aug 03, 2026, 05:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 03, 2026, 06:18 PM UTC
We have resolved the issue with the trust account transactions displaying properly. Transactions should now be showing properly. We would recommend that firms check their trust accounts in Smokeball to confirm they are showing correctly. Thank you for your patience.
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