Smokeball experienced a major incident on March 9, 2026 affecting Search, lasting 2h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Search
Update timeline
- investigating Mar 09, 2026, 07:44 PM UTC
We are investigating issues with document searching both globally and on matters. This is impacting the desktop and web applications. Thank you for your patience.
- identified Mar 09, 2026, 08:19 PM UTC
The issue has been identified and a fix is being implemented.
- identified Mar 09, 2026, 08:58 PM UTC
We are continuing to work on a fix for this issue.
- resolved Mar 09, 2026, 09:52 PM UTC
This incident has been resolved.