Smokeball incident

Activity tracking delays

Major Resolved View vendor source →

Smokeball experienced a major incident on February 24, 2026 affecting Activity Tracking, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 08:47 PM UTC
Resolved
Feb 24, 2026, 10:21 PM UTC
Duration
1h 33m
Detected by Pingoru
Feb 24, 2026, 08:47 PM UTC

Affected components

Activity Tracking

Update timeline

  1. investigating Feb 24, 2026, 08:47 PM UTC

    We are aware of delays with activity tracking. This will impact the activity tab as well as pending time entries if Auto:Time is enabled. We are investigating. Thanks!

  2. monitoring Feb 24, 2026, 09:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 24, 2026, 10:21 PM UTC

    We have resolved the issue with the activity tracking. All activities should now be showing on the list and the pending time entries should be generating. Thank you for your patience.