Resolved after 2 hours 15 minutes, affecting Reports, on May 20, 2026.
The issue has been identified and escalated to Amazon Web Services. We are awaiting their response.
Affected components
Reports
Update timeline
- investigating May 20, 2026, 07:43 PM UTC
We are aware of issues with loading reports in the Smokeball application. Our team is investigating.
- investigating May 20, 2026, 08:47 PM UTC
We are continuing to investigate this issue.
- identified May 20, 2026, 08:58 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 20, 2026, 09:11 PM UTC
The issue has been identified and escalated to Amazon Web Services. We are awaiting their response.
- resolved May 20, 2026, 09:59 PM UTC
Reports are now loading as expected. We appreciate your patience. Thanks!
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