Smokeball incident

Finalized invoice PDFs not loading

Major Resolved View vendor source →

Smokeball experienced a major incident on July 24, 2026 affecting Smokeball Billing, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 06:35 PM UTC
Resolved
Jul 24, 2026, 07:21 PM UTC
Duration
46m
Detected by Pingoru
Jul 24, 2026, 06:35 PM UTC

Affected components

Smokeball Billing

Update timeline

  1. investigating Jul 24, 2026, 06:35 PM UTC

    We are investigating an issue with finalized invoice PDFs not loading.

  2. monitoring Jul 24, 2026, 07:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 24, 2026, 07:21 PM UTC

    This incident has been resolved.