Smokeball experienced a major incident on April 10, 2026 affecting Calendar Syncing, lasting 3h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Calendar Syncing
Update timeline
- investigating Apr 10, 2026, 09:40 PM UTC
We are aware of issues with calendar events syncing across Outlook and Smokeball. Our team is investigating. Thanks!
- identified Apr 10, 2026, 10:38 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 10, 2026, 10:54 PM UTC
A fix has been released and we are seeing events sync over. We are continuing to monitor.
- resolved Apr 11, 2026, 12:45 AM UTC
We have resolved the issue with event syncing. All events should finish syncing in the next thirty minutes. We appreciate your patience.