Smokeball incident

Bulk billing delays

Major Resolved View vendor source →

Smokeball experienced a major incident on August 1, 2025 affecting Smokeball Billing, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2025, 01:50 PM UTC
Resolved
Aug 01, 2025, 02:20 PM UTC
Duration
29m
Detected by Pingoru
Aug 01, 2025, 01:50 PM UTC

Affected components

Smokeball Billing

Update timeline

  1. investigating Aug 01, 2025, 01:50 PM UTC

    We are aware of issues with bulk billing this includes bulk creating drafts and bulk finalizing. Our team is investigating. Thank you!

  2. resolved Aug 01, 2025, 02:20 PM UTC

    Bulk billing delays have recovered. Thank you!