Skyhigh Security Outage History

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Skyhigh Security had 81 outages in the last 2 years totaling 3h 52m of downtime — averaging 3.3 incidents per month.

There were 81 Skyhigh Security outages since December 4, 2025 totaling 3h 52m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.skyhighsecurity.com

Minor December 22, 2025

Latency detected from US to LATAM Pops

Detected by Pingoru
Dec 22, 2025, 08:00 AM UTC
Resolved
Dec 22, 2025, 08:38 AM UTC
Duration
38m
Affected: Skyhigh SWG (Skyhigh SWG)Skyhigh Private Access (Skyhigh Private Access)206 (Sao Paulo SWG PoP 206)266 (Bogota SWG PoP 266)
Timeline · 5 updates
  1. investigating Dec 22, 2025, 08:00 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Dec 22, 2025, 08:25 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Dec 22, 2025, 08:29 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. resolved Dec 22, 2025, 08:31 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  5. resolved Dec 22, 2025, 08:38 AM UTC

    Issue is resolved.

Read the full incident report →

Minor December 16, 2025

Latency detected from EU to Bangalore Pop

Detected by Pingoru
Dec 16, 2025, 04:40 AM UTC
Resolved
Dec 16, 2025, 05:50 AM UTC
Duration
1h 10m
Affected: Skyhigh SWG (Skyhigh SWG)Skyhigh Private Access (Skyhigh Private Access)284 (Bangalore SWG PoP 284)
Timeline · 2 updates
  1. investigating Dec 16, 2025, 04:40 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. resolved Dec 16, 2025, 05:50 AM UTC

    Issue is resolved.

Read the full incident report →

Minor December 15, 2025

Log ingestion is currently delayed on Dallas TX

Detected by Pingoru
Dec 15, 2025, 10:32 AM UTC
Resolved
Dec 15, 2025, 10:53 AM UTC
Duration
21m
Affected: Skyhigh SWG (Skyhigh SWG)258 (Dallas TX SWG PoP 258)
Timeline · 3 updates
  1. investigating Dec 15, 2025, 10:32 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Dec 15, 2025, 10:33 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Dec 15, 2025, 10:53 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

Read the full incident report →

Minor December 11, 2025

High Latency from Dallas to multiple Sao Paulo PoPs

Detected by Pingoru
Dec 11, 2025, 05:00 AM UTC
Resolved
Dec 11, 2025, 05:13 AM UTC
Duration
12m
Affected: Skyhigh SWG (Skyhigh SWG)206 (Sao Paulo SWG PoP 206)207 (Rio De Janeiro SWG PoP 207)398 (Sao Paulo SWG PoP 398)436 (Sao Paulo SWG PoP 436)
Timeline · 5 updates
  1. identified Dec 11, 2025, 05:00 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Dec 11, 2025, 05:03 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Dec 11, 2025, 05:08 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. investigating Dec 11, 2025, 05:11 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  5. resolved Dec 11, 2025, 05:13 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

Read the full incident report →

Minor December 9, 2025

Intermittent connectivity issue in Osaka

Detected by Pingoru
Dec 09, 2025, 03:29 AM UTC
Resolved
Dec 09, 2025, 04:59 AM UTC
Duration
1h 30m
Affected: Skyhigh SWG (Skyhigh SWG)282 (Osaka SWG PoP 282)
Timeline · 3 updates
  1. identified Dec 09, 2025, 03:29 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Dec 09, 2025, 03:31 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Dec 09, 2025, 04:59 AM UTC

    Issue resolved now.

Read the full incident report →

Minor December 4, 2025

RBI partial service outage in KSA/Riyadh region.

Detected by Pingoru
Dec 04, 2025, 06:45 AM UTC
Resolved
Dec 04, 2025, 06:45 AM UTC
Duration
—
Affected: Skyhigh Remote Browser Isolation (Skyhigh Remote Browser Isolation)
Timeline · 1 update
  1. resolved Dec 04, 2025, 06:45 AM UTC

    Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact in KSA/Riyadh. If you need further assistance, please contact Skyhigh Support referencing this incident.

Read the full incident report →