Skyhigh Security incident

Incident - Latency Detected

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on May 5, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 239 (Milan SWG PoP 239), lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 06:46 AM UTC
Resolved
May 05, 2026, 08:21 AM UTC
Duration
1h 34m
Detected by Pingoru
May 05, 2026, 06:46 AM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)239 (Milan SWG PoP 239)

Update timeline

  1. investigating May 05, 2026, 06:46 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating May 05, 2026, 06:47 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved May 05, 2026, 08:21 AM UTC

    Incident resolved