Skyhigh Security incident

Incident - gateway anti-malware failures observed

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on May 26, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 211 (Frankfurt SWG PoP 211), lasting 4m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2026, 04:56 PM UTC
Resolved
May 26, 2026, 05:01 PM UTC
Duration
4m
Detected by Pingoru
May 26, 2026, 04:56 PM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)211 (Frankfurt SWG PoP 211)

Update timeline

  1. identified May 26, 2026, 04:56 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating May 26, 2026, 05:00 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved May 26, 2026, 05:01 PM UTC

    Incident resolved