Skyhigh Security incident

Incident - AWS S3 Events Failing to Ingest

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on April 23, 2026 affecting Skyhigh CASB (Skyhigh CASB) and production-us (production-us), lasting 9h 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 10:07 PM UTC
Resolved
Apr 24, 2026, 07:15 AM UTC
Duration
9h 7m
Detected by Pingoru
Apr 23, 2026, 10:07 PM UTC

Affected components

Skyhigh CASB (Skyhigh CASB)production-us (production-us)

Update timeline

  1. identified Apr 23, 2026, 10:07 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 23, 2026, 10:10 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Apr 23, 2026, 10:41 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. investigating Apr 24, 2026, 04:33 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  5. resolved Apr 24, 2026, 07:15 AM UTC

    Incident resolved