Skyhigh Security incident

Incident - Performance Degradation: NRT DLP Event Processing.

Minor Ongoing View vendor source →

Skyhigh Security is currently experiencing a minor incident affecting Skyhigh CASB (Skyhigh CASB) and production-us (production-us), which began 3h ago. The vendor's full update timeline is below.

Started
Jun 10, 2026, 07:19 AM UTC
Resolved
Ongoing
Duration
● 2h 54m
Detected by Pingoru
Jun 10, 2026, 07:19 AM UTC

Affected components

Skyhigh CASB (Skyhigh CASB)production-us (production-us)

Update timeline

  1. investigating Jun 10, 2026, 07:19 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Jun 10, 2026, 08:16 AM UTC

    The Engineering team is investigating NRT connection pool (100) vs recent Zeus hotfix affecting connection checks

  3. investigating Jun 10, 2026, 08:44 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.