Skyhigh Security incident

Incident - Inline email DLP and Dashboard UI are impacted

Major Resolved View vendor source →
Started
Apr 27, 2026, 07:37 AM UTC
Resolved
Apr 27, 2026, 02:48 PM UTC
Duration
7h 10m
Detected by Pingoru
Apr 27, 2026, 07:37 AM UTC

Affected components

Skyhigh CASB (Skyhigh CASB)production-us (production-us)

Update timeline

  1. identified Apr 27, 2026, 07:37 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 27, 2026, 07:38 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Apr 27, 2026, 09:15 AM UTC

    We are currently investigating an issue that may impact UI performance. Service may not be fully available for some customers. Status will be updated when resolved, for further assistance, please contact Skyhigh Support.

  4. investigating Apr 27, 2026, 11:10 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  5. investigating Apr 27, 2026, 12:24 PM UTC

    We are investigating a situation affecting service performance and availability. Some users may experience limited access. We will provide updates as they become available; please contact Skyhigh Support for further assistance.

  6. resolved Apr 27, 2026, 02:48 PM UTC

    Incident resolved

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