Skyhigh Security incident

Incident - Service Degradation between NA/SA and APAC regions

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on May 27, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 206 (Sao Paulo SWG PoP 206) and 1 more component, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 04:22 PM UTC
Resolved
May 27, 2026, 04:25 PM UTC
Duration
2m
Detected by Pingoru
May 27, 2026, 04:22 PM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)206 (Sao Paulo SWG PoP 206)207 (Rio De Janeiro SWG PoP 207)257 (Miami FL SWG PoP 257)258 (Dallas TX SWG PoP 258)

Update timeline

  1. identified May 27, 2026, 04:22 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. resolved May 27, 2026, 04:23 PM UTC

    Incident resolved

  3. resolved May 27, 2026, 04:25 PM UTC

    Incident resolved