Skyhigh Security experienced a major incident on June 17, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 398 (Sao Paulo SWG PoP 398) and 1 more component, lasting 3h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Skyhigh SWG (Skyhigh SWG)398 (Sao Paulo SWG PoP 398)436 (Sao Paulo SWG PoP 436)441 (Sao Paulo SWG PoP 441)
Update timeline
- investigating Jun 17, 2026, 12:39 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Jun 17, 2026, 12:40 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Jun 17, 2026, 04:27 PM UTC
Incident resolved