Skyhigh Security incident

Incident - Service Degradation on Sao Paulo Pop

Major Resolved View vendor source →

Skyhigh Security experienced a major incident on June 16, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 206 (Sao Paulo SWG PoP 206), lasting 15h 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 10:22 AM UTC
Resolved
Jun 17, 2026, 02:07 AM UTC
Duration
15h 45m
Detected by Pingoru
Jun 16, 2026, 10:22 AM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)206 (Sao Paulo SWG PoP 206)

Update timeline

  1. identified Jun 16, 2026, 10:22 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Jun 16, 2026, 10:25 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Jun 17, 2026, 02:07 AM UTC

    Incident resolved