Skyhigh Security incident

Incident - Service Degradation

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on June 8, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 398 (Sao Paulo SWG PoP 398) and 1 more component, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2026, 01:36 PM UTC
Resolved
Jun 08, 2026, 03:00 PM UTC
Duration
1h 23m
Detected by Pingoru
Jun 08, 2026, 01:36 PM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)398 (Sao Paulo SWG PoP 398)436 (Sao Paulo SWG PoP 436)441 (Sao Paulo SWG PoP 441)

Update timeline

  1. identified Jun 08, 2026, 01:36 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Jun 08, 2026, 01:37 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Jun 08, 2026, 01:45 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. resolved Jun 08, 2026, 03:00 PM UTC

    Incident resolved