Skyhigh Security incident

[SKI-267] Incident - Skyhigh UI intermittent login failures

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on June 22, 2026 affecting Skyhigh CASB (Skyhigh CASB) and production-us (production-us), lasting 4h 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2026, 07:40 PM UTC
Resolved
Jun 23, 2026, 12:33 AM UTC
Duration
4h 52m
Detected by Pingoru
Jun 22, 2026, 07:40 PM UTC

Affected components

Skyhigh CASB (Skyhigh CASB)production-us (production-us)

Update timeline

  1. identified Jun 22, 2026, 07:40 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Jun 22, 2026, 07:41 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Jun 22, 2026, 08:00 PM UTC

    We are currently investigating an issue that may impact Skyhigh UI login. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. investigating Jun 22, 2026, 09:05 PM UTC

    Skyhigh UI login is working. Service is available and we are monitoring. For further assistance, please contact Skyhigh Support for any further assistance.

  5. resolved Jun 23, 2026, 12:33 AM UTC

    Incident resolved