Skyhigh Security incident

Incident - Service Degradation Dedicated Egress IP

Skyhigh Security experienced a major incident on June 10, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 205 (Tokyo SWG PoP 205) and 1 more component, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started: Jun 10, 2026, 06:37 PM UTC
Resolved: Jun 10, 2026, 08:10 PM UTC
Duration: 1h 33m
Detected by Pingoru: Jun 10, 2026, 06:37 PM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)205 (Tokyo SWG PoP 205)243 (Manchester SWG PoP 243)

Update timeline

identified Jun 10, 2026, 06:37 PM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
investigating Jun 10, 2026, 06:42 PM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
investigating Jun 10, 2026, 07:01 PM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
resolved Jun 10, 2026, 08:10 PM UTC

Incident resolved