Skyhigh Security incident

Incident - Service Degradation on Ashburn Pop

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on June 16, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 293 (Ashburn VA SWG PoP 293), lasting 4h 1m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 08:06 AM UTC
Resolved
Jun 16, 2026, 12:07 PM UTC
Duration
4h 1m
Detected by Pingoru
Jun 16, 2026, 08:06 AM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)293 (Ashburn VA SWG PoP 293)

Update timeline

  1. identified Jun 16, 2026, 08:06 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Jun 16, 2026, 08:08 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Jun 16, 2026, 12:07 PM UTC

    Incident resolved