Skyhigh Security incident

Incident - Network latency observed - Policy updates delayed

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on June 3, 2026 affecting Policy (Policy) and 207 (Rio De Janeiro SWG PoP 207) and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 02:14 AM UTC
Resolved
Jun 03, 2026, 02:36 AM UTC
Duration
21m
Detected by Pingoru
Jun 03, 2026, 02:14 AM UTC

Affected components

Policy (Policy)207 (Rio De Janeiro SWG PoP 207)398 (Sao Paulo SWG PoP 398)436 (Sao Paulo SWG PoP 436)441 (Sao Paulo SWG PoP 441)

Update timeline

  1. identified Jun 03, 2026, 02:14 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Jun 03, 2026, 02:15 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Jun 03, 2026, 02:36 AM UTC

    Incident resolved