Skyhigh Security Outage History

Skyhigh Security is up right now

There were 49 Skyhigh Security outages since February 4, 2026 totaling 179h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.skyhighsecurity.com

Minor March 24, 2026

Incident - Service Degradation on Skyhigh Security UI in US

Detected by Pingoru
Mar 24, 2026, 07:40 PM UTC
Resolved
Mar 24, 2026, 08:33 PM UTC
Duration
53m
Affected: Skyhigh CASB (Skyhigh CASB)production-us (production-us)
Timeline · 5 updates
  1. identified Mar 24, 2026, 07:40 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Mar 24, 2026, 07:46 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Mar 24, 2026, 07:49 PM UTC

    We are currently investigating an issue that may incident data availability in Dashboard. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. investigating Mar 24, 2026, 07:51 PM UTC

    We are currently investigating an issue that may impact incident data availability in Dashboard. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  5. resolved Mar 24, 2026, 08:33 PM UTC

    We are currently investigating an issue that may impact incident data availability in Dashboard. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

Read the full incident report →

Minor March 18, 2026

Latency observed in LTAM region

Detected by Pingoru
Mar 18, 2026, 12:17 PM UTC
Resolved
Mar 18, 2026, 12:33 PM UTC
Duration
15m
Affected: Skyhigh SWG (Skyhigh SWG)206 (Sao Paulo SWG PoP 206)207 (Rio De Janeiro SWG PoP 207)
Timeline · 3 updates
  1. identified Mar 18, 2026, 12:17 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Mar 18, 2026, 12:18 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Mar 18, 2026, 12:33 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor March 18, 2026

Incident - Delay in processing NRT DLP events for OneDrive and SharePoint in US Prod

Detected by Pingoru
Mar 18, 2026, 11:21 AM UTC
Resolved
Mar 24, 2026, 12:39 PM UTC
Duration
6d 1h
Affected: Skyhigh CASB (Skyhigh CASB)production-us (production-us)
Timeline · 3 updates
  1. identified Mar 18, 2026, 11:21 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Mar 18, 2026, 11:22 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Mar 24, 2026, 12:39 PM UTC

    Issue has been resolved

Read the full incident report →

Minor March 18, 2026

Service Degradation on Amsterdam region

Detected by Pingoru
Mar 18, 2026, 09:14 AM UTC
Resolved
Mar 18, 2026, 09:29 AM UTC
Duration
14m
Affected: Skyhigh SWG (Skyhigh SWG)242 (Amsterdam SWG PoP 242)
Timeline · 3 updates
  1. identified Mar 18, 2026, 09:14 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Mar 18, 2026, 09:15 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Mar 18, 2026, 09:29 AM UTC

    The issue is resolved.

Read the full incident report →

Minor March 17, 2026

Service degradation on Singapore region

Detected by Pingoru
Mar 17, 2026, 07:29 AM UTC
Resolved
Mar 17, 2026, 09:10 AM UTC
Duration
1h 41m
Affected: Skyhigh SWG (Skyhigh SWG)285 (Singapore SWG PoP 285)
Timeline · 3 updates
  1. identified Mar 17, 2026, 07:29 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Mar 17, 2026, 07:30 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Mar 17, 2026, 09:10 AM UTC

    The issue is resolved.

Read the full incident report →

Minor March 14, 2026

Delay in Inline Email DLP processing in Sydney region

Detected by Pingoru
Mar 14, 2026, 06:38 AM UTC
Resolved
Mar 14, 2026, 07:09 AM UTC
Duration
30m
Affected: Skyhigh CASB (Skyhigh CASB)production-us (production-us)
Timeline · 4 updates
  1. identified Mar 14, 2026, 06:38 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Mar 14, 2026, 06:56 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Mar 14, 2026, 07:06 AM UTC

    Now inline emails are getting processed, incidents getting created.

  4. resolved Mar 14, 2026, 07:09 AM UTC

    Now inline emails are getting processed, incidents getting created.

Read the full incident report →

Minor March 13, 2026

Incident - Latency detected in Frankfurt region.

Detected by Pingoru
Mar 13, 2026, 07:01 AM UTC
Resolved
Mar 13, 2026, 01:02 PM UTC
Duration
6h
Affected: Skyhigh SWG (Skyhigh SWG)211 (Frankfurt SWG PoP 211)
Timeline · 6 updates
  1. identified Mar 13, 2026, 07:01 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Mar 13, 2026, 07:02 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Mar 13, 2026, 08:53 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. investigating Mar 13, 2026, 08:56 AM UTC

    Mitigation is in place - traffic is rerouted

  5. investigating Mar 13, 2026, 09:50 AM UTC

    Issue mitigated rerouting will remain in place

  6. resolved Mar 13, 2026, 01:02 PM UTC

    All traffic rerouted. Frankfurt is in maintenance mode. No customer impact expected. Your protections remains fully functional.

Read the full incident report →

Minor March 12, 2026

Incident - Service Degradation on Brazil Region

Detected by Pingoru
Mar 12, 2026, 05:57 PM UTC
Resolved
Mar 12, 2026, 06:48 PM UTC
Duration
50m
Affected: Skyhigh SWG (Skyhigh SWG)206 (Sao Paulo SWG PoP 206)207 (Rio De Janeiro SWG PoP 207)398 (Sao Paulo SWG PoP 398)436 (Sao Paulo SWG PoP 436)441 (Sao Paulo SWG PoP 441)
Timeline · 3 updates
  1. identified Mar 12, 2026, 05:57 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Mar 12, 2026, 05:58 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Mar 12, 2026, 06:48 PM UTC

    This issue is resolved.

Read the full incident report →

Minor March 11, 2026

Latency issue observed toward the EU region from Tokyo

Detected by Pingoru
Mar 11, 2026, 04:09 AM UTC
Resolved
Mar 11, 2026, 05:00 AM UTC
Duration
50m
Affected: Skyhigh SWG (Skyhigh SWG)281 (Tokyo SWG PoP 281)
Timeline · 4 updates
  1. identified Mar 11, 2026, 04:09 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Mar 11, 2026, 04:10 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Mar 11, 2026, 04:42 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. resolved Mar 11, 2026, 05:00 AM UTC

    This issue is resolved.

Read the full incident report →

Minor March 4, 2026

Incident - Latency issue observed between US and APAC regions

Detected by Pingoru
Mar 04, 2026, 06:43 AM UTC
Resolved
Mar 04, 2026, 07:47 AM UTC
Duration
1h 4m
Affected: Skyhigh SWG (Skyhigh SWG)201 (Hong Kong SWG PoP 201)202 (Noida SWG PoP 202)281 (Tokyo SWG PoP 281)285 (Singapore SWG PoP 285)286 (Hong Kong SWG PoP 286)403 (Seoul SWG PoP 403)446 (Sydney SWG PoP 446)447 (Sydney SWG PoP 447)449 (Sydney SWG PoP 449)
Timeline · 3 updates
  1. identified Mar 04, 2026, 06:43 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Mar 04, 2026, 06:44 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Mar 04, 2026, 07:47 AM UTC

    Issue has been resolved

Read the full incident report →

Minor February 26, 2026

Incident - Latency Issue detected in EU and APAC Regions

Detected by Pingoru
Feb 26, 2026, 12:25 PM UTC
Resolved
Feb 26, 2026, 01:27 PM UTC
Duration
1h 1m
Affected: Skyhigh SWG (Skyhigh SWG)266 (Bogota SWG PoP 266)
Timeline · 3 updates
  1. identified Feb 26, 2026, 12:25 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Feb 26, 2026, 12:29 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Feb 26, 2026, 01:27 PM UTC

    After disabling the problematic ISP, latency is normal again, Issue is resolved.

Read the full incident report →

Minor February 25, 2026

Incident - Sendgrid Suspension

Detected by Pingoru
Feb 25, 2026, 03:15 AM UTC
Resolved
Feb 25, 2026, 04:54 AM UTC
Duration
1h 39m
Affected: Skyhigh CASB (Skyhigh CASB)production-us (production-us)production-eu (production-eu)glovcloud-us (GovCloud SuperPoP)
Timeline · 3 updates
  1. identified Feb 25, 2026, 03:15 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Feb 25, 2026, 03:24 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Feb 25, 2026, 04:54 AM UTC

    Twilio restored the service at 02:00 UTC, and the issue has been resolved.

Read the full incident report →

Minor February 23, 2026

Incident - Latency between EU and LATAM regions

Detected by Pingoru
Feb 23, 2026, 06:14 PM UTC
Resolved
Feb 23, 2026, 06:32 PM UTC
Duration
18m
Affected: Skyhigh SWG (Skyhigh SWG)206 (Sao Paulo SWG PoP 206)207 (Rio De Janeiro SWG PoP 207)266 (Bogota SWG PoP 266)398 (Sao Paulo SWG PoP 398)436 (Sao Paulo SWG PoP 436)441 (Sao Paulo SWG PoP 441)
Timeline · 4 updates
  1. identified Feb 23, 2026, 06:14 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Feb 23, 2026, 06:15 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Feb 23, 2026, 06:17 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. resolved Feb 23, 2026, 06:32 PM UTC

    Latency issue between EU and LATAM regions is resolved.

Read the full incident report →

Minor February 23, 2026

Incident - Web Policy delay in Bangalore region

Detected by Pingoru
Feb 23, 2026, 05:26 AM UTC
Resolved
Feb 23, 2026, 07:11 AM UTC
Duration
1h 45m
Affected: Policy (Policy)284 (Bangalore SWG PoP 284)
Timeline · 3 updates
  1. identified Feb 23, 2026, 05:26 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Feb 23, 2026, 05:27 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Feb 23, 2026, 07:11 AM UTC

    The replica has caught up now, the ISP path has been changed by Ctrls, and the issue is resolved.

Read the full incident report →

Minor February 20, 2026

Incident - Intermittent problems with the traffic processing

Detected by Pingoru
Feb 20, 2026, 06:05 AM UTC
Resolved
Feb 20, 2026, 07:15 AM UTC
Duration
1h 9m
Affected: Skyhigh SWG (Skyhigh SWG)203 (Paris SWG PoP 203)
Timeline · 6 updates
  1. identified Feb 20, 2026, 06:05 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Feb 20, 2026, 06:05 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Feb 20, 2026, 06:06 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. investigating Feb 20, 2026, 06:35 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  5. investigating Feb 20, 2026, 07:14 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  6. resolved Feb 20, 2026, 07:15 AM UTC

    Issue has been fixed.

Read the full incident report →

Minor February 18, 2026

Incident - Latency detected in Sao Paulo region

Detected by Pingoru
Feb 18, 2026, 12:06 PM UTC
Resolved
Feb 18, 2026, 01:13 PM UTC
Duration
1h 7m
Affected: Skyhigh SWG (Skyhigh SWG)206 (Sao Paulo SWG PoP 206)398 (Sao Paulo SWG PoP 398)436 (Sao Paulo SWG PoP 436)441 (Sao Paulo SWG PoP 441)
Timeline · 2 updates
  1. investigating Feb 18, 2026, 12:06 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. resolved Feb 18, 2026, 01:13 PM UTC

    Issue is resolved now

Read the full incident report →

Minor February 14, 2026

Incident - Latency Issues from US regions to Bangalore

Detected by Pingoru
Feb 14, 2026, 07:56 PM UTC
Resolved
Feb 14, 2026, 09:27 PM UTC
Duration
1h 30m
Affected: Skyhigh SWG (Skyhigh SWG)284 (Bangalore SWG PoP 284)
Timeline · 5 updates
  1. identified Feb 14, 2026, 07:56 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Feb 14, 2026, 07:56 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. identified Feb 14, 2026, 08:28 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. investigating Feb 14, 2026, 08:29 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  5. resolved Feb 14, 2026, 09:27 PM UTC

    The issue has been resolved

Read the full incident report →

Minor February 13, 2026

Incident - Network Latency and Performance Degradation on Tokyo

Detected by Pingoru
Feb 13, 2026, 10:36 AM UTC
Resolved
Feb 13, 2026, 11:01 AM UTC
Duration
24m
Affected: Skyhigh SWG (Skyhigh SWG)281 (Tokyo SWG PoP 281)
Timeline · 3 updates
  1. identified Feb 13, 2026, 10:36 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Feb 13, 2026, 10:37 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Feb 13, 2026, 11:01 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

Read the full incident report →

Minor February 12, 2026

Service Degradation for Confluence CSP

Detected by Pingoru
Feb 12, 2026, 12:34 PM UTC
Resolved
Feb 12, 2026, 12:51 PM UTC
Duration
16m
Affected: Skyhigh CASB (Skyhigh CASB)production-us (production-us)
Timeline · 3 updates
  1. identified Feb 12, 2026, 12:34 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Feb 12, 2026, 12:37 PM UTC

    DLP event processing for Atlassian Confluence service has been degraded. We are actively collaborating with the Confluence team to identify the root cause.

  3. resolved Feb 12, 2026, 12:51 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

Read the full incident report →

Minor February 12, 2026

Incident - Service degradation on Japan/Tokyo

Detected by Pingoru
Feb 12, 2026, 06:10 AM UTC
Resolved
Feb 12, 2026, 07:08 AM UTC
Duration
58m
Affected: Skyhigh SWG (Skyhigh SWG)205 (Tokyo SWG PoP 205)
Timeline · 4 updates
  1. investigating Feb 12, 2026, 06:10 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Feb 12, 2026, 06:15 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Feb 12, 2026, 06:30 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. resolved Feb 12, 2026, 07:08 AM UTC

    Issue has been resolved

Read the full incident report →

Minor February 11, 2026

Incident - Issues updating EC & Reverse Proxy Certificates

Detected by Pingoru
Feb 11, 2026, 07:43 AM UTC
Resolved
Feb 11, 2026, 02:08 PM UTC
Duration
6h 25m
Affected: Skyhigh CASB (Skyhigh CASB)Policy (Policy)production-us (production-us)production-eu (production-eu)glovcloud-us (GovCloud SuperPoP)
Timeline · 10 updates
  1. identified Feb 11, 2026, 07:43 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Feb 11, 2026, 08:01 AM UTC

    Observing Issues with certificate creation for EC, team is troubleshooting the issue and we have raised a support case with GlobalSign

  3. investigating Feb 11, 2026, 08:05 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. investigating Feb 11, 2026, 09:01 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  5. investigating Feb 11, 2026, 09:24 AM UTC

    We are currently experiencing issues with the installation of new Cloud Connectors, as well as upgrades and renewals for existing ones. This is also impacting the Reverse Proxy team’s ability to provision services for new customers and manage renewals. We will provide an update as soon as more...

  6. investigating Feb 11, 2026, 09:27 AM UTC

    Root cause has been identified and we are working towards service restoration

  7. investigating Feb 11, 2026, 09:27 AM UTC

    Root cause has been identified and we are working towards service restoration

  8. investigating Feb 11, 2026, 11:21 AM UTC

    Restoration is in progress and will keep you posted.

  9. investigating Feb 11, 2026, 12:54 PM UTC

    Restoration is in progress and will keep you posted.

  10. resolved Feb 11, 2026, 02:08 PM UTC

    Issue resolved and service restored

Read the full incident report →

Minor February 10, 2026

Incident - Intermittent latency issues in Dallas

Detected by Pingoru
Feb 10, 2026, 09:08 PM UTC
Resolved
Feb 10, 2026, 09:38 PM UTC
Duration
29m
Affected: Skyhigh SWG (Skyhigh SWG)258 (Dallas TX SWG PoP 258)
Timeline · 3 updates
  1. identified Feb 10, 2026, 09:08 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Feb 10, 2026, 09:08 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Feb 10, 2026, 09:38 PM UTC

    The issue has been resolved.

Read the full incident report →

Minor February 10, 2026

UAE log storage

Detected by Pingoru
Feb 10, 2026, 06:15 AM UTC
Resolved
Feb 10, 2026, 07:15 AM UTC
Duration
1h
Affected: Logging (Logging)
Timeline · 2 updates
  1. investigating Feb 10, 2026, 06:15 AM UTC

    Service partially degraded. Temporarily, only partial log data available. Log data will be fully recovered. UAE log storage

  2. resolved Feb 10, 2026, 07:15 AM UTC

    Service partially degraded. Temporarily, only partial log data available. Log data will be fully recovered. UAE log storage

Read the full incident report →

Minor February 4, 2026

Incident - Service Degradation on EU Skyhigh Dashboard

Detected by Pingoru
Feb 04, 2026, 05:01 PM UTC
Resolved
Feb 04, 2026, 08:20 PM UTC
Duration
3h 19m
Affected: Skyhigh CASB (Skyhigh CASB)production-eu (production-eu)
Timeline · 5 updates
  1. identified Feb 04, 2026, 05:01 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Feb 04, 2026, 05:02 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Feb 04, 2026, 05:04 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. investigating Feb 04, 2026, 07:26 PM UTC

    We are currently investigating an issue that may impact Dashboard logins. Logins may fail intermittently for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  5. resolved Feb 04, 2026, 08:20 PM UTC

    Dashboard login issue is resolved.

Read the full incident report →

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