Skyhigh Security experienced a minor incident on August 7, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 213 (Singapore SWG PoP 213), lasting 3h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Skyhigh SWG (Skyhigh SWG)213 (Singapore SWG PoP 213)
Update timeline
- identified Aug 07, 2026, 02:03 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Aug 07, 2026, 02:44 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Aug 07, 2026, 05:06 AM UTC
Incident resolved