Skyhigh Security incident

[SKI-333] Incident - Performance Degradation: NRT DLP Event Processing for Office365 (us-east-1)

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on July 30, 2026 affecting Skyhigh CASB (Skyhigh CASB) and production-us (production-us) and 1 more component, lasting 5h 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2026, 07:45 AM UTC
Resolved
Jul 30, 2026, 12:58 PM UTC
Duration
5h 13m
Detected by Pingoru
Jul 30, 2026, 07:45 AM UTC

Affected components

Skyhigh CASB (Skyhigh CASB)production-us (production-us)Data Loss Prevention (Data Loss Prevention)

Update timeline

  1. identified Jul 30, 2026, 07:45 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. identified Jul 30, 2026, 11:14 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Jul 30, 2026, 11:15 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. resolved Jul 30, 2026, 12:58 PM UTC

    Incident resolved